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The Mental Health and Emergency Services Memorandum of Understanding between South Australian Police, South Australian Ambulance Service, Royal Flying Doctor Service and SA Health establishes an agreed framework to ensure that people who have or appear to have a mental illness receive safe transport and timely access to assessment and treatment services.

Patient Assistance Request Protocols are an addition to the Mental Health and Emergency Services Memorandum of Understanding. The Protocols give guidance on the way this optional power can be exercised.